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If you use REACH as your boarding management system — this is the shortcut.
REACH training isn't always part of the onboarding process. Most boarding staff pick it up on the job — figuring it out shift by shift. This guide shortens that learning curve and gives you a practical quick reference to reach for when you need it most.
What's inside:
💻 Cheat Sheet — the daily essentials at a glance
🖥️ Kiosk & Airport View — explained step by step
✅ Roll Calls — exactly how to run them
📝 Duty Reports — facts not opinions, every time
👤 Pastoral Records — what to record and why it matters
✈️ Leave Management — the full sign in and out process
💊 Medications — how to run the round, record it correctly and escalate if needed
🔧 Troubleshooting — six common problems solved
📋 Quick Reference Card — print it, laminate it, keep it on you
🔍 How to find a student's emergency contacts in seconds — student mobile, parent mobile and host contact. Know where they are before you need them.
📄 Manual Sign In / Sign Out backup sheet — for when REACH is unavailable. Print and keep a stack in the duty room.
Plus three step by step scenarios:
📋 Leave request approval — how to approve a leave request correctly in REACH, step by step
⚠️ Student not back on time — their leave is showing as overdue in REACH. Step by step: what to check, who to call and how to document it.
🏠 Unplanned overnight leave — what to do This one happens every Friday. A student wants to go somewhere that hasn't been approved.
Built from years of daily use — so your first shift doesn't have to be your training.
Independent resource. Not affiliated with REACH or Class ICT.
If you use REACH as your boarding management system — this is the shortcut.
REACH training isn't always part of the onboarding process. Most boarding staff pick it up on the job — figuring it out shift by shift. This guide shortens that learning curve and gives you a practical quick reference to reach for when you need it most.
What's inside:
💻 Cheat Sheet — the daily essentials at a glance
🖥️ Kiosk & Airport View — explained step by step
✅ Roll Calls — exactly how to run them
📝 Duty Reports — facts not opinions, every time
👤 Pastoral Records — what to record and why it matters
✈️ Leave Management — the full sign in and out process
💊 Medications — how to run the round, record it correctly and escalate if needed
🔧 Troubleshooting — six common problems solved
📋 Quick Reference Card — print it, laminate it, keep it on you
🔍 How to find a student's emergency contacts in seconds — student mobile, parent mobile and host contact. Know where they are before you need them.
📄 Manual Sign In / Sign Out backup sheet — for when REACH is unavailable. Print and keep a stack in the duty room.
Plus three step by step scenarios:
📋 Leave request approval — how to approve a leave request correctly in REACH, step by step
⚠️ Student not back on time — their leave is showing as overdue in REACH. Step by step: what to check, who to call and how to document it.
🏠 Unplanned overnight leave — what to do This one happens every Friday. A student wants to go somewhere that hasn't been approved.
Built from years of daily use — so your first shift doesn't have to be your training.
Independent resource. Not affiliated with REACH or Class ICT.